1. Who we are
KW Konnect is a business development and partnerships consultancy operated by Karen Webb as a sole trader in the United Kingdom.
For data protection purposes, KW Konnect is the controller of the personal information described in this policy.
Website: www.kwkonnect.co.uk
Email: hello@kwkonnect.co.uk
2. The information we collect
Depending on how you interact with KW Konnect, we may collect:
- Your name, job title and employer.
- Your business email address and telephone number.
- Information contained in emails, correspondence and meeting notes.
- Details of your professional interests, business requirements and potential opportunities.
- Information about existing or potential client, supplier and professional relationships.
- Information available from professional networking platforms, company websites, public records and mutual business contacts.
- Technical information needed for the secure and effective operation of our website.
Please do not send sensitive personal information unless it is genuinely necessary.
3. How we collect your information
We may receive personal information:
- Directly from you when you contact us, meet with us or engage our services.
- Through introductions from mutual contacts and professional partners.
- From clients, suppliers and other people within our professional network.
- From publicly available business sources, including company websites and professional networking platforms such as LinkedIn.
- Through our continuing business and client relationships.
The KW Konnect website currently uses email links rather than an online contact form.
4. How we use your information
We may use personal information to:
- Respond to enquiries and arrange conversations or meetings.
- Provide business development, consultancy and partnership services.
- Manage client and supplier relationships.
- Identify and discuss potentially relevant commercial opportunities.
- Make professional introductions where appropriate.
- Prepare proposals, agreements, invoices and business records.
- Maintain appropriate business development and relationship-management records.
- Follow up on previous discussions or legitimate professional interests.
- Operate, protect and improve our website and business systems.
- Meet our legal, regulatory, tax and accounting obligations.
- Establish, exercise or defend legal claims.
We will not sell your personal information.
5. Our lawful bases
We process personal information only where we have a lawful basis to do so. Depending on the circumstances, we may rely on:
Contract: where processing is necessary to enter into or perform an agreement with you or your organisation.
Legitimate interests: where processing is reasonably necessary for our commercial relationships, business development, networking, administration, security or the provision of our services, provided those interests are not overridden by your rights.
Legal obligation: where we must retain or use information to comply with legal, tax, accounting or regulatory requirements.
Consent: where you have actively agreed to a particular use of your information. You may withdraw consent at any time.
Our legitimate interests include operating and developing KW Konnect, maintaining relevant professional relationships, identifying suitable business opportunities and communicating with people who may reasonably have an interest in our services.
6. Business development communications
We may contact existing clients, previous clients and relevant professional contacts about KW Konnect services or opportunities where it is appropriate and lawful to do so.
You may ask us to stop sending business development communications at any time by emailing hello@kwkonnect.co.uk. We will retain enough information to record and respect an opt-out request.
7. Sharing your information
We may share personal information where necessary with:
- Service providers supporting our email, document storage, website hosting, accounting and business systems.
- Professional advisers, including accountants, lawyers and insurers.
- Clients, suppliers or professional contacts where an introduction has been discussed or is reasonably expected.
- Government authorities, regulators, courts or law-enforcement bodies where required by law.
- A purchaser or successor if the business is sold, transferred or reorganised.
Our service providers may only use personal information for the agreed purpose and must protect it appropriately. We will not disclose your contact details to another business for unrelated marketing.
8. International transfers
Some technology and cloud-service providers may process information outside the United Kingdom.
Where this happens, we take reasonable steps to ensure that appropriate protections are in place, such as UK adequacy regulations, approved contractual safeguards or another lawful transfer mechanism.
You may contact us if you would like further information about the safeguards applying to your information.
9. How long we keep information
We retain personal information only for as long as it is reasonably required. As a general guide:
- Initial enquiries that do not lead to an engagement will usually be retained for up to two years after the last meaningful contact.
- Professional contact and relationship information may be retained while the relationship remains relevant and for a reasonable period afterwards.
- Client agreements, invoices and related business records may be retained for up to six years after the relevant engagement ends, or longer where required by law.
- Information connected with a dispute or legal claim may be retained until the matter and any relevant limitation period have ended.
- Opt-out records may be retained so that we can continue to respect your communication preferences.
We may delete or anonymise information sooner where it is no longer needed.
10. Security
We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration and disclosure.
However, no internet, email or electronic-storage system can be guaranteed to be completely secure.
11. Cookies and website technology
The website may use cookies or similar technologies that are strictly necessary for security, access and basic website operation.
KW Konnect does not currently use optional advertising or marketing cookies. If analytics or other optional technologies are introduced, this policy and the website’s cookie controls will be updated as necessary.
12. Your rights
Depending on the circumstances, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your information.
- Ask us to restrict how your information is used.
- Object to processing based on legitimate interests.
- Object to direct marketing at any time.
- Request the transfer of certain information.
- Withdraw consent where processing is based on consent.
- Complain to the Information Commissioner’s Office.
These rights are not absolute and may be subject to legal exceptions. To exercise a right, contact hello@kwkonnect.co.uk. We may need to confirm your identity before responding.
13. Complaints
Please contact us first if you have a concern so that we can try to resolve it.
You also have the right to complain to the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
Telephone: 0303 123 1113
14. Other websites
Our website may contain links to websites operated by other organisations. KW Konnect is not responsible for their content, security or privacy practices. You should read their privacy policies before providing personal information.
15. Changes to this policy
We may update this policy when our services, systems or legal obligations change. The latest version will be published on the KW Konnect website with its revision date.
16. Contact us
For questions about this policy or how KW Konnect uses personal information, contact:
Karen Webb
KW Konnect
Email: hello@kwkonnect.co.uk